Browse Tools by Category
Start Here (4)
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What Is Strategy?
The Three Levels of Strategic Planning
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Lafley and Martin's Five-Step Strategy Model
Making Effective Strategic Choices
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Hambrick and Fredrickson's Strategy Diamond
Developing a Cohesive Strategy
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The Business Model Canvas
Understanding What Makes Your Company Successful
Core Strategy Tools (8)
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PMESII-PT
Understanding Unfamiliar or Uncertain Environments
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Pitfalls of Porter's Five Forces
Understanding the Weaknesses of Michael Porter’s Model
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SOAR Analysis
Focusing on the Positives and Opening up Opportunities
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SWOT Analysis
Strengths, Weaknesses, Opportunities, Threats
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The TOWS Matrix
Developing Strategic Options by Performing an External-Internal Analysis
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Porter's Five Forces - The Framework Explained
A Guide to Analyzing Competitiveness Using Michael Porter's Strategic Model
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PEST Analysis
Identifying Big Picture Opportunities and Threats
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Critical Success Factors
Daniel and Rockart's Guide to Achieving Strategic Success
Competitive Advantage (16)
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4 Steps to Find Your Unique Selling Proposition
USP Analysis from Mindtools
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Core Competencies Analysis
Building Sustainable Competitive Advantage
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Porter's Diamond
Shaping Your Strategy to Reflect National Strengths and Weaknesses
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How to Set up an Open Innovation Program
Forming Partnerships for Growth
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Teece's Win-Lose Innovation Model
Protecting Your Innovations From the Competition
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Porter's Four Corners Model
Predicting Competitor Behavior
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The Value Net Model
Identifying Mutually Beneficial Partnerships
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Kay's Distinctive Capabilities Framework
Using Relationships to Build Competitive Advantage
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The ADL Matrix
Choosing the Best Strategy for Your Situation
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Ohmae's 3Cs Model
Bringing Together Different Aspects of Strategic Thinking
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VRIO Analysis
Making the Most of Organizational Resources
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Competitive Intelligence
Understanding Your Competitive Position
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Kotler and Keller's Five Product Levels
Exceeding Customer Expectations
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McKinsey's Three Horizons of Growth
Developing Future Opportunities
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The Technology Life Cycle
Predicting the Growth and Decline of an Innovation
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Kotler's Pricing Strategies
Finding the Right Price for Your Product
Strategic Options (11)
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Developing Your Strategy
Finding Your Path to Success
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Porter's Generic Strategies
Choosing Your Route to Success
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Bowman's Strategy Clock
Making Sense of Eight Competitive Positions
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Blue Ocean Strategy
Leaving Your Competition far Behind
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Scenario Analysis
Exploring Different Futures
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Mintzberg's 5 Ps of Strategy
Improving the Robustness of Your Strategy
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Understanding Game Theory
Using Reason to Predict Future Behavior
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The Value Disciplines Model
Basing Strategy on Value
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Value-Based Management
Managing for the Long Term by Maximizing Value, Not Profit
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Disruptive Technologies
How to Capture a Market by Appealing to Neglected Customers
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The Hedgehog Concept
Using the Power of Simplicity to Succeed
Organization Design (15)
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Weisbord's Six-Box Model
A Starting Point for Diagnosing Organizational Issues
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Organization Design
Creating an Effective Organizational Structure
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What Is Organization Development?
Building Company-Wide Productivity and Health
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The McKinsey 7-S Framework
- Making Every Part of Your Organization Work in Harmony
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The Nadler-Tushman Congruence Model
Aligning the Drivers of High Organizational Performance
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The EPRG Model
Growing Into a Global Company
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Miles and Snow's Organizational Strategies
Aligning Organizational Structure and Strategy
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Mintzberg's Organizational Configurations
Understanding Your Organizational Structure
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The Greiner Curve
Understanding and Overcoming the Crises That Come With Growth
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Strategic Alliances
Partnering for Mutual Benefit
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How Businesses Work Together
Understanding Partnerships and Collaboration in Business
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Diversification
Reducing Business Risk and Expanding Market Size
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Adizes' Corporate Lifecycle
Identifying the Patterns of Growth and Decline
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Deming's Five Diseases of Management
Achieving Long-Term Success
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The Pyramid of Organizational Development
Managing the Steps of Growth
Strategic Prioritization (13)
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What Is Corporate Social Responsibility?
Doing Well by Doing Good
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How to Choose a Nonprofit or Charity to Support
Making Your Charitable Giving More Impactful
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The Value Curve Model
Chart a New Direction for Your Company
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The Pricing Strategy Matrix
Selling Your Product or Service at the Ideal Price
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The Boston Matrix
Focusing Effort to Give the Greatest Returns
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GE-McKinsey Matrix
Determining Investment Priorities
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Porter's Value Chain
Understanding How Value is Created Within Organizations
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Value Chain Analysis
Achieving Excellence in the Things That Really Matter
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Mullins' Seven Domains Model
Analyzing New Business Opportunities
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McKinsey's Seven Degrees of Freedom for Growth
Exploring new Opportunities for Success
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CAGE Distance Framework
Expanding into the Right Foreign Markets
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Reidenbach and Robin's Five Stages of Corporate Ethical Development
Creating a More Ethical Organization
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Carroll's Pyramid of Corporate Social Responsibility
Looking Beyond Your Core Responsibilities
Executing Strategy (14)
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The Business Motivation Model
Preparing a Resilient Business Plan
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Mission Statements and Vision Statements
Unleashing the Power of Purpose
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Practical Business Planning
How to Prepare for Success and Win Financial Support
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Simons' Seven Strategy Questions
Improving the Implementation of Your Strategy
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Pyramid of Purpose
Concisely Communicating Your Organization's Strategy
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VMOST Analysis
Ensuring That Organizational Activities Deliver Your Vision of the Future
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OGSM Frameworks
Making Your Strategy a Reality
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The Hoshin Planning System
Steering Everyone in the Right Direction
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The Balanced Scorecard
Looking Beyond Financials to Achieve Organizational Success
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The Triple Bottom Line
Using the 3Ps to Measure Organizational Impact
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10 Common Strategy Mistakes
Developing a Sustainable Strategy
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Turnaround Management
Rescuing a Struggling Organization
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Working With Funders
Building and Maintaining Positive Partnerships
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Corporate Governance
Ensuring Organizational Accountability and Transparency
Sourcing and Purchasing Strategy (7)
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The Outsourcing Decision Matrix
Improving "Buy-or-Make" Decision Making
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Working With Outsourced Suppliers
Communication and Clear Expectations are Key
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The Kraljic Portfolio Purchasing Model
Assessing Risk and Maximizing Profits
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Procurement Management
Increasing the Strategic Value of Purchasing
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Supplier Relationship Management (SRM)
How to Manage Your Suppliers Effectively
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Words Used in... Outsourcing
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Carter's 10 Cs of Supplier Evaluation
Evaluating Potential Suppliers
Marketing Strategy (32)
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Simonson and Rosen's Influence Mix
Learn What Influences Customer Purchases
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Creating a Social Media Strategy
Building a Strong Online Presence
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The Hook Model of Behavioral Design
Creating Habit-Forming Products
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Social Selling
Strengthening Customer Relationships Using Social Media
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Developing Your Marketing Strategy
Connecting Products with Customers
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The Marketing Mix and 4Ps
Understanding How to Position Your Market Offering
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What Are Supply and Demand Curves?
Understanding How Quantity Effects Market Price
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The 4S Web Marketing Mix
Considering Key Online Marketing Elements
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Market Sizing
Estimating Product Potential
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Empathy Mapping
Understanding Your Customers' Thoughts and Feelings
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Market Segmentation
Identifying Your Different Target Markets
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RFM Segmentation
Identifying Valuable Customers
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Segmentation, Targeting and Positioning Model
What Is the STP Process in Marketing?
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The Product Life Cycle
Understanding the Four Stages of a Product's Lifespan
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What Is Content Marketing?
Make Powerful Connections With Customers
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The Product Diffusion Curve
Matching Messages to Client Groups During a Product's Life
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The Sales Funnel
Keeping Control of Your Sales Pipeline
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How to Create Customer Journey Maps
See Your Business Through Your Customers' Eyes
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What Is Business Ethnography?
Redefine Your Customer Relationships
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Designing Future-State Customer Journeys
Planning the Ideal Experience for Your Customers
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Perceptual Mapping
Understanding Customer Perceptions
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The Brand Pyramid
Building Customer Loyalty
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Kapferer's Brand Identity Prism
Identifying Your Brand's Voice
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How to Build a Positive Corporate Brand Reputation
Making a Name for Your Organization
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Using Focus Groups
Using Small Group Meetings to Collect Customer Views
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The Marketing Research Mix
Planning an Effective Research Process
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Developing Personas
Modeling Your Buyers to "Get Closer" to Them
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The Ansoff Matrix
Understanding the Risks of Different Strategic Options
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Customer Intimacy
Providing Lifetime Value to Your Customers
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Keller's Brand Equity Model
Building a Powerful Brand
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The Buy-Sell Hierarchy
Understanding Customer Relationships
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Net Promoter® Score
Measuring Customer Loyalty With a Single Question
Manufacturing and Operations (15)
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PDCA (Plan Do Check Act)
Continually Improving, in a Methodical Way
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Lean Manufacturing
Working More Efficiently by Tackling Waste
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Kaizen
Gaining the Benefits of Continuous Improvement
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Creating Minimum Viable Products
Learning What Customers Really Want
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Kanban
Creating Efficiency in the Workplace
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The Product-Process Matrix
Using the Right Process for the Volume of Work You're Doing
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Just in Time (JIT)
Reducing Inventory, Minimizing Waste, and Responding to Your Customers
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The 5S System
Reducing Waste and Increasing Productivity
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Business Process Reengineering
Using Radical Change to Improve Organizational Performance
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Value Stream Mapping
Adding Value to Your Processes
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Achieving Economies of Scale
Understanding Why Bigger Can Be Better
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The Innovation Circle
A Process for Introducing New Products and Services
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The RATER Model
Five Ways to Measure Service
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The Theory of Constraints (TOC)
Strengthening Your "Weakest Link"
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Green Management
10 Ways to Boost Your Business and Help the Planet
Quality Strategy (11)
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Garvin's 8 Dimensions of Quality
Finding Out What Quality Means to Your Customer
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How Good Is Your Customer Service?
Using the RATER Model to Improve Your Customer Service
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Zero Defects
Improving Product Quality and Eliminating Waste
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Crosby's 14 Steps for Improvement
Organizing Long Term Quality Improvement
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Total Quality Management (TQM)
Delivering Quality at Every Level
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Deming's 14-Point Philosophy
A Recipe for Total Quality
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Six Sigma
Improving Quality Systematically
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House of Quality
Building Customer Satisfaction Into New Products
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The Benefits of Company Awards
Getting Recognized For the Right Reasons
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Benchmarking
Comparing Your Performance With the Best
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Critical to Quality (CTQ) Trees
Translating Broad Customer Needs Into Specific Requirements
Further Resources
Bite–Sized Training (4)
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What Is Operations Management?
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Better Processes
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Essential Strategy
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Marketing Essentials
Learning Streams (1)
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Think Strategically Learning Stream
Book Insights (74)
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Myself and Other More Important Matters
By Charles Handy
Hear more about this latest book from one of the best-loved management writers of...
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The Lean Entrepreneur
By Brant Cooper and Patrick Vlaskovits
This book, focusing on creating value for your customers, features exercises, worksheets, and eye-catching...
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Gamify
By Brian Burke
This book looks at what gamification is – and what it isn't – and...
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Holacracy
By Brian J. Robertson
Find out how to abolish the hierarchy and spread power evenly throughout your organization.
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Disruptive Analytics
By Thomas W. Dinsmore
Data is everywhere these days, and the processes to analyze it are also developing.
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Design a Better Business
By Patrick van der Pijl, Justin Lokitz, and Lisa Kay Solomon
Design is so much more than simply deciding how your product will look. Authors...
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Becoming Facebook
By Mike Hoefflinger
Author Mike Hoefflinger discusses the reasons behind Facebook's rise to power, how it's grown...
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The Success Case Method
By Robert O. Brinkerhoff
In his book "The Success Case Method," Robert O. Brinkerhoff outlines his method for...
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Uncharted
By Margaret Heffernan
In this podcast, we review “Uncharted: How to Map the Future Together” by Margaret...
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What Is Strategy? An Illustrated Guide to Michael Porter
By Joan Magretta and Emile Holmewood
In this podcast, we review "What Is Strategy? An Illustrated Guide to Michael Porter,"...
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Work Disrupted
By Jeff Schwartz and Suzanne Riss
In this podcast, we review "Work Disrupted" by Jeff Schwartz and Suzanne Riss. The future of work...
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Invent and Wander
By Jeff Bezos
In this podcast, we review "Invent and Wander: The Collected Writings of Jeff Bezos." How...
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Driving Digital Strategy
By Sunil Gupta
How can companies transform for the digital age? In this podcast, we examine the...
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The Power of Little Ideas
By David Robertson, with Kent Lineback
Authors David Robertson and Kent Lineback examine some of the best ways to drive...
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Sense and Respond
By Jeff Gothelf and Josh Seiden
Authors Jeff Gothelf and Josh Seiden discuss some of the best ways that organizations...
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Magnetic
By Joe Calloway
In this book, Joe Calloway talks about the magnetic power of attraction, and gives...
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The Strategy Book
By Max McKeown
In this book, Max McKeown brings the word “strategy” to life, and explains the...
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The End of Competitive Advantage
By Rita Gunther McGrath
This book looks at a fresh approach to beating your competitors. Learn more about...
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Antifragile
By Nassim Nicholas Taleb
In this Book Insight, find out how you can apply the principle of "Antifragile"...
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Anticipate
By Bill Thomas and Jeff Tobe
In this Book Insight, find out how you can increase profits by giving your...
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Leading Culture Change in Global Organizations
By Daniel Denison, Robert Hooijberg, Nancy Lane, and Colleen Lief
This practical book explains how you can successfully change the culture of your organization.
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The Advantage
By Patrick Lencioni
This book looks at a practical step-by-step approach for developing a "healthy" organization. Read...
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Uncommon Service
By Frances Frei and Anne Morriss
This interesting book looks at how your organization can become more productive and successful...
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The Four Disciplines of Execution
By Chris McChesney, Sean Covey, and Jim Huling
This book highlights proven practices that will help you deliver strategic change in your...
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The Two-Second Advantage
By Vivek Ranadive and Kevin Maney
This fascinating book explores how some people can be more successful by anticipating events...
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Free Marketing
By Jim Cockrum
This handy book highlights 101 free and low-cost ways to market your products or...
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Strategy Execution Heroes
By Jeroen De Flander
This book is full of ideas on carrying out business plans and successfully executing...
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The Lords of Strategy
By Walter Kiechel III
This book looks at what corporate strategy is, why organizations use it, and how...
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The Art of Strategy
By Avinash K. Dixit and Barry J. Nalebuff
Discover how this book tackles Game Theory, and how you can apply strategic thinking...
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The Ultimate Question
By Fred Reichheld
This book looks at how you can boost your organization's long-term growth by delighting...
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Being Strategic
By Erika Andersen
This books looks at what strategy really is, and how you can approach work...
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Executing Your Strategy
By Mark Morgan, Raymond E Levitt, and William Malek
One reason why business strategies can fail is that they've been poorly implemented. Find...
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Three Moves Ahead
By Bob Rice
Can chess strategies be applied to business? Absolutely, says the author of this new...
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In Search of Excellence
By Thomas J. Peters and Robert H. Waterman Jnr
This classic book looks at some of America's best-performing companies, and highlights theories and...
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Googled
By Ken Auletta
Everyone's familiar with its products, but how did Google get from startup to where...
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C-Scape
By Larry Cramer
This book looks at how digital media has changed the way that we do...
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Performance at the Limit
By Mark Jenkins, Ken Pasternak, and Richard West
This book explains what leaders can learn from Formula 1 teams - from pit...
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The Turnaround Kid
By Steve Miller
Crisis manager Steve Miller earned the name 'America's Mr Fix-It' as a result of...
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Management Lessons from Mayo Clinic
By Leonard Berry and Kent Seltman
Find out what service organizations of all kinds can learn from this enduringly successful...
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One Billion Customers
By James McGregor
China - one of the world's most dynamic economies - is a mystery to...
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Riding the Indian Tiger
By William Nobrega and Ashish Sinha
This book explains why India might have even more growth potential than China, and...
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Outstanding
By John Miller
Organizations can easily get 'fired' by their customers, their shareholders or even their staff.
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Think Big, Act Small
By Jason Jennings
How do you go about retaining the flexibility, energy, and work ethic of a...
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Reality Check
By Guy Kawasaki
You can be entrepreneurial and innovative whether you run your own business or work...
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Sonic Boom
By Gregg Easterbrook
This fast, fun look at how the world is changing takes readers from China...
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Where Keynes Went Wrong
By Hunter Lewis
Most governments have used 'Keynsian economics' in planning how to get out of recession.
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Revolutionary Wealth
By Alvin and Heidi Toffler
40 years ago, Alvin and Heidi Toffler wrote an influential book called 'Future Shock'...
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Here Comes Everybody
By Clay Shirky
New web applications may be developed by a handful of clever people, but it's...
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Chaotics
By Philip Kotler and John Caslione
One of the top business gurus of all times shares his take on the...
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The Return of Depression Economics
By Paul Krugman
The credit crunch is the hot topic of the moment. Find out what this...
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The Snowball
By Alice Schroeder
Find out more about the lessons and philosophies that have made Warren Buffett one...
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Business Stripped Bare
By Richard Branson
Find out more about Richard Branson's personal account of the defining moments, both good...
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Winning
By Jack and Suzy Welch
James Manktelow looks at this powerful and insightful book, co-written by one of the...
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Faster Cheaper Better
By Michael Hammer and Lisa Hershman
This latest book by business process guru, Michael Hammer, explains how to boost productivity...
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Scaling Up Excellence
By Robert I. Sutton and Huggy Rao
This book looks at how you can grow your business by focusing on what...
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The Executive Checklist
By James Kerr
This book looks at how to use a checklist to transform your organization and...
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What Great Brands Do
By Denise Lee Yohn
This book outlines seven steps that you can take to build a well-known, respected...
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Accelerate
By John P. Kotter
In this book, John P. Kotter outlines a new operating structure that companies can...
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The Lean Startup
By Eric Ries
In this classic book, learn about an intelligent process that you can use to...
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The Soft Edge
By Rich Karlgaard
This book looks at how your organization's values can give it a competitive edge.
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Leading Digital
By George Westerman, Didier Bonnet, and Andrew McAfee
This book outlines why organizations need to embrace digital tools to stay competitive, and...
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Evergreen
By Noah Fleming
Learn why investing in your existing customers is better than chasing new ones, and...
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Disrupting Digital Business
By R. "Ray" Wang
Find out how to keep ahead of how technology is changing the relationships between...
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The Four Intelligences of the Business Mind
By Valeh Nazemoff
Discover the love in economics, bridge the gap between intuitive and analytical thinking, and...
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Your Strategy Needs a Strategy
By Martin Reeves, Knut Haanaes and Janmejaya Sinha
Find out how to identify five different business environments, and create the right strategy...
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The Other "F" Word
By John Danner and Mark Coopersmith
Learn why you and your organization should embrace failure, and the seven steps you...
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Strategy Rules
By David Yoffie and Michael Cusumano
Learn about the strategic approaches of three iconic CEOs, their strengths and weaknesses, and...
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No Ordinary Disruption
By Richard Dobbs, James Manyika, and Jonathan Woetzel
Find out how four forces are driving change around the world, and how you...
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The Manager's Dilemma
By Jesse Sostrin
Author Jesse Sostrin offers a way out of "the manager's dilemma" of having to...
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Five Star Service
By Michael Heppel
Author Michael Heppell shows you how to achieve great customer service, without spending a...
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Digital Selling
By Grant Leboff
The salesperson's role has changed significantly in the new digital economy. Author Grant Leboff...
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The Customer Experience Book
By Alan Pennington
Your customer experience is as important as your product or service. Author Alan Pennington...
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Superforecasting
By Philip Tetlock and Dan Gardner
Authors Philip Tetlock and Dan Gardner discuss how we can make more accurate predictions...
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Superconsumers
By Eddie Yoon
Who are the people who really buy into your brand? Author Eddie Yoon explains...
Expert Interviews (28)
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Six Sigma
Tom Pyzdek
Learn about Six Sigma, a set of management practices developed to radically improve quality.
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Breaking Bad Habits - Defy Industry Norms, Reinvigorate Your Business
Freek Vermeulen
Strategy Professor Freek Vermeulen discusses the benefits of organizational change for change's sake, and...
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Everyday Chaos
David Weinberger
David Weinberger explains how technology, the internet, and machine learning give meaning to the...
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Stop Decorating the Fish
Kristen Cox
In this Expert Interview podcast, public sector adviser Kristen Cox explains how organizations often...
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The Business of Choice
Matthew Willcox
In this Expert Interview podcast, author and consultant Matthew Willcox explains how human instinct...
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Stage (Not Age): How to Understand and Serve People Over 60
Susan Wilner Golden
Professor and tech mentor Susan Wilner Golden discusses multigenerational workplaces, and designing products for...
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The Innovation Mindset – Eight Essential Steps to Transform Any Industry
Lorraine Marchand
In this exclusive interview, business professor, founder, mentor, and strategist, Lorraine Marchand, encourages us...
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Do Good
Anne Bahr Thompson
Author Anne Bahr Thompson discusses why companies should try to "do good," and build...
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Shifting Your Strategy From Products to Customers
Niraj Dawar
In this interview, Niraj Dawar takes a fresh look at why we should shift...
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True Story
Ty Montague
In this interview, Ty Montague introduces his concept of "story doing," and explains how...
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Playing to Win
Roger Martin
In this interview, Roger Martin explains how making the right choices helps you develop...
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To Sell is Human
Daniel Pink
In this interview, Daniel Pink explains how we’re all in the business of selling...
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The Connected Company
Dave Gray
In this interview, Dave Gray explains how your organization can respond effectively to the...
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The Apple Experience
Carmine Gallo
In this interview Carmine Gallo shares his observations on "the Apple experience" and explains...
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The IKEA Edge
Anders Dahlvig
In this interview, Anders Dahlvig outlines how IKEA has continued to thrive in good...
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Find Your Next
Andrea Kates
In this interview, Andrea Kates tells us how we can gain a competitive edge...
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The Essential Advantage
Cesare Mainardi
In this interview, author and consultant Cesare Mainardi explains how putting your core capabilities...
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Employees First, Customers Second
Vineet Nayar
Vineet Nayar, CEO of HCL Technologies, tells us how he transformed the company by...
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Strategic Speed
Jocelyn Davis
Find out how the right kind of speed can help your business do better...
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Getting Green Done
Auden Schendler
Find out what businesses can and should be doing to help combat climate change.
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Corporate Social Responsibility
Andrew Crane
Learn what corporate social responsibility really means, who's doing it and why as Professor...
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Copycats
Oded Shenkar
In this interview, Oded Shenkar tells us how imitation in the business world can...
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Elevate
Rich Horwath
In this interview, Rich Horwath outlines how you can create and communicate a robust...
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The Scorecard Solution
Dan E. King
Learn how to determine your organization's true capabilities and limitations, and to assess its...
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Sustainable Frontiers
Wayne Visser
In this podcast, Wayne Visser explains how a spaceship economy can be the leading...
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Fast Cultural Change
Martina Nieswandt
Martina Nieswandt explains how bringing middle managers right into the heart of cultural change...
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The First Mile
Scott D. Anthony
In this Expert Interview, Scott D. Anthony outlines the questions you should ask as...
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The Future of You: Can Your Identity Survive 21st Century Technology?
Tracey Follows
In this exclusive interview, Tracey Follows explores possible, probable and preferable futures for citizens...